What’s the key to building a successful team? Communication and collaboration! Those are the two strategic initiatives our Franchise Advisory Council (FAC) will be focusing on in 2014. First of all, what is an FAC you ask? They are our dedicated team of franchisees who represent different regions in the U.S.. They act as the voice of our franchise system so that their input and feedback are heard. The FAC plays a very important role in helping us achieve our goals, especially when it comes to communication and collaboration.
Clear and concise information is critical when attempting to keep your audience informed. Whether they’re your employees or franchisees, keeping them informed should always be at the top of your to-do list. By communicating goals, objectives, focus and values, your audience will be well rounded and engaged. In addition, providing an outlet for feedback, issues, and ideas is important in creating a two-way dialogue. A trusting and open environment where people feel heard and their opinions valued only adds to the quality relationships businesses seek.
Collaboration: The ability to work together as a team for the benefit of one another and the benefit of the system as a whole is something every company strives for. Maui Wowi’s team (both staff and franchisees) is considered family or ‘ohana. That camaraderie is at the core of our business and truly plays a part in the success of our franchisees. Building trust and having the ability to count on your peers when you need it are fundamental to establishing a foundation that doesn’t aim to work against one another but to push one another forward.
Through effective communication and collaboration, teams, groups, employees, companies, or franchises can work together as an ‘ohana to achieve amazing results.