Providing franchise support is standard in the industry. But if you’re someone who is taking a hard look at a variety of franchise opportunities, it’s important to understand the level of franchise support that is available to you as a business owner. A franchisor should offer such things as assistance with getting your business up and running, as well as marketing, public relations, training, and customer service. It’s like one big machine with many gears, all working together towards success, and a bigger machine means greater opportunities.
So, when Maui Wowi® was acquired by Kahala Brands™, our capacity to provide exceptional franchise support skyrocketed. Kahala has a portfolio of 18 unique brands and has been directly supporting each one of them with in-house teams dedicated to helping franchisees reach their entrepreneurial goals. There’s not only a strong team of professionals in place to guide franchisees along their journey, there’s an ‘ohana of existing franchisees who are ready and willing to share knowledge, experience, and resources.
Last week, Maui Wowi’s Franchise Advisory Council (FAC) and Directors of Regional Support (DRS) gathered in Scottsdale, Arizona at the Kahala Brands headquarters. Each member of the two franchise support groups are also active franchisees. They know firsthand what it’s like to run the business. Twice a year, they come together to speak on behalf of the franchisees in their regions and to strategize ways to reach new goals and initiatives. This year, the FAC and DRS combined forces with the franchise support team at Kahala; opening the doors to infinite opportunities for the entire Maui Wowi system.
From comprehensive marketing to research and development to operations, the Kahala family is working hard to keep the gears in motion. Groups like the Franchise Advisory Council and Directors of Regional Support offer additional personalized reinforcements. We are all one big ‘ohana that looks out for one another because we’re in this business together.